Pune: At least 6,366 complaints remain unresolved with the Maharashtra Real Estate Regulatory Authority (MahaRERA), according to the state economic survey 2025-26 released in the state legislative assembly on Thursday, highlighting a continuing backlog in disputes between homebuyers and developers.As of Dec 2025, 53,012 real estate projects have been registered with MahaRERA. Since its inception, the authority has received 32,377 complaints, of which 26,011 have been resolved, leaving 6,366 pending. The survey noted that MahaRERA, set up under the Real Estate (Regulation and Development) Act, 2016, regulates the real estate sector by ensuring transparency in transactions, financial discipline, and protection of homebuyers’ interests. The authority also provides accountability for developers and resolves several complaints through conciliation and quasi-judicial mechanisms.Officials said a systematic effort by three adjudicating officers has helped reduce the backlog. In 2025 alone, 5,039 complaints were filed, and 6,945 orders were issued from previous pending cases, compared to 3,880 complaints and 3,824 resolutions in 2024, and 4,000 complaints and 2,784 resolutions in 2023.Officials added that all complaints registered up to Nov 2025 have either had their first hearing or scheduled hearing dates, with a new system ensuring complaints are acknowledged and listed within a month or two of filing.Consumer bodies, however, have urged stricter and faster redressal mechanisms, citing delays in orders and recovery warrants. “The delay needs to be addressed urgently to ensure the system works effectively,” said a consumer body representative. The survey, however, shows that a significant number of disputes remain pending, underlining the need for faster disposal of cases as the number of registered projects and complaints continues to rise, said consumer activist S Joshi.Earlier this month, the Supreme Court criticised RERAs nationally, stating the bodies were doing little beyond facilitating defaulting builders and even suggested the possibility of abolition if it did not perform well. The observation came in the State of Himachal Pradesh vs Naresh Sharma case, concerning the shifting of the Himachal Pradesh RERA office from Shimla to Dharamshala.MahaRERA was among the first state regulators to operationalise the central law and has been widely used by several homebuyers for issues such as delayed possession, project changes, and refund claims. “There is an urgent need to address the dispute resolving mechanism,” shared a realty expert.
