After IndiGo crisis, civil aviation ministry sets up 24×7 control room for passenger complaints at Safdarjung Airport | Delhi News
New Delhi: Amid TV news alerts, ringing telephones and a live stream of social media complaints, the newly set up Passenger Assistance Control Room at Udaan Bhawan in the Safdarjung Airport area works round the clock to address distressed airline passengers’ grievances.For an average flyer, the control room is intended to cut down the waiting…
